:root{--ink:#243e32;--line:#e1e5dc;--green:#244f39}*{box-sizing:border-box}[hidden]{display:none!important}body{margin:0;background:#f7f8f3;color:var(--ink);font:14px 'Segoe UI',sans-serif}button,input,textarea{font:inherit}button{cursor:pointer;border:1px solid var(--line);background:white;color:var(--ink);padding:11px 17px;border-radius:7px;font-size:12px;font-weight:600}button:hover{background:#e9eee4}button:disabled{opacity:.6;cursor:wait}.primary{background:var(--green);color:white;border-color:var(--green)}.primary:hover{background:#38684e}aside{position:fixed;width:240px;height:100vh;background:#193c2b;color:#e6eddf;padding:34px 24px;display:flex;flex-direction:column}.brand{font-size:23px;font-weight:700;letter-spacing:-.7px}.brand small{display:block;font-size:9px;letter-spacing:3px;margin:12px 0 0 31px;color:#b4c5ad}.label{font-size:10px;letter-spacing:2px;margin:55px 8px 15px;color:#8da591}nav button{display:block;width:100%;text-align:left;border:0;background:none;color:#b8cbb8;margin:7px 0;padding:15px;font-size:13px}nav button.active,nav button:hover{background:#345740;color:white}.bottom{margin-top:auto;font-size:12px;border-top:1px solid #49614d;padding-top:22px;color:#e1bd78}.bottom small{display:block;color:#a0b39f;font-size:10px;margin-top:8px}main{margin-left:240px;padding:0 45px}header{height:80px;display:flex;align-items:center;gap:8px;color:#80907f;font-size:12px;border-bottom:1px solid var(--line)}header span{margin-left:auto;background:#e8ecdf;padding:7px 12px;border-radius:20px;color:#647355}.heading{display:flex;justify-content:space-between;align-items:center;margin:32px 0 26px;gap:20px}.eyebrow{font-size:10px;letter-spacing:2px;color:#8a967d}h1{font-size:31px;letter-spacing:-1px;margin:8px 0 12px}h2{font-size:20px;margin:6px 0 16px}h3{font-size:16px}p{line-height:1.65;color:#788575;margin:8px 0}.cards{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;margin-bottom:24px}.panel,.card{background:white;border:1px solid var(--line);border-radius:12px;padding:25px}.card small{color:#7d8977}.number{font-size:36px;font-weight:600;margin:14px 0}.card p{font-size:11px}.split{display:grid;grid-template-columns:1.4fr 1fr;gap:22px}.hero{background:#e9eddf;position:relative;overflow:hidden;border:0;min-height:245px}.hero:after{content:'';position:absolute;width:170px;height:170px;border:30px solid #dbe2cb;border-radius:50%;right:-40px;bottom:-75px;pointer-events:none}.hero h2{font-size:28px;line-height:1.45;max-width:330px}.hero p{max-width:350px}.steps{display:flex;gap:8px;margin-top:24px;position:relative;z-index:1;flex-wrap:wrap}.steps span{background:#ffffffb0;border-radius:5px;padding:9px;font-size:11px}.actions{display:flex;gap:10px;margin-top:22px;flex-wrap:wrap}.empty{text-align:center;padding:45px 20px}.empty p{max-width:430px;margin:12px auto 23px}.empty .icon{font-size:34px;color:#a5b39b}.tablewrap{overflow:auto}table{width:100%;border-collapse:collapse;text-align:left}th{font-size:10px;letter-spacing:1px;background:#f6f8f2;color:#7e8c76;padding:13px}td{padding:18px 13px;border-bottom:1px solid var(--line);font-size:12px}td small{display:block;color:#85917d;margin-top:7px}.badge{display:inline-block;font-size:10px;background:#eaf0e4;padding:6px 9px;border-radius:20px;white-space:nowrap}.wait{background:#fbefd4;color:#8e6a28}.human{background:#e5edfa;color:#566b91}.hint{font-size:12px;background:#f0f3e9;padding:16px;border-radius:7px;margin-top:22px}label{display:block;font-size:12px;font-weight:600;margin:16px 0}input,textarea{display:block;width:100%;margin-top:7px;padding:11px;border:1px solid #d9dfd1;border-radius:6px;color:var(--ink);background:white}textarea{min-height:75px;resize:vertical}label small{display:block;font-size:10px;color:#7d8976;font-weight:400;margin-top:6px}.check{display:flex;gap:10px;align-items:center;font-weight:400}.check input{width:auto;margin:0}dialog{width:540px;max-width:94vw;padding:28px;border:1px solid var(--line);border-radius:12px}dialog::backdrop{background:#16311f66}dialog>form>small{font-size:10px;letter-spacing:2px;color:#8a957e}.error{color:#a24538;font-size:12px}.tickethead{display:flex;justify-content:space-between;align-items:flex-start;gap:14px}footer{border-top:1px solid var(--line);margin-top:35px;padding:25px 0;color:#97a18c;font-size:10px}#toast{display:none;position:fixed;bottom:25px;right:25px;background:var(--green);color:white;padding:15px 20px;border-radius:8px;z-index:5}button:focus-visible{outline:3px solid #d6ab62;outline-offset:3px}
.login{min-height:100vh;display:grid;place-items:center;padding:16px}.login form{width:400px;max-width:100%}.brand.dark{color:var(--ink);margin-bottom:28px}.brand.dark small{color:#8a967d}.wide{width:100%;margin-top:8px}.ghost{background:none;border-color:#49614d;color:#cfdccb;margin-top:14px;padding:8px 12px}.ghost:hover{background:#345740}.danger{color:#a24538;margin-right:auto}.count{display:inline-block;background:#e1bd78;color:#193c2b;border-radius:10px;padding:1px 7px;font-size:10px;margin-left:6px}
.inbox{display:grid;grid-template-columns:340px 1fr;gap:22px;align-items:start}.list{padding:8px;max-height:72vh;overflow:auto}.convo{display:block;width:100%;text-align:left;border:0;border-bottom:1px solid var(--line);border-radius:8px;padding:14px;font-weight:400}.convo.active{background:#eef3e8}.convo .row{display:flex;justify-content:space-between;gap:8px;align-items:center}.convo small{display:block;color:#85917d;margin-top:5px}.clip{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat{min-height:420px}.messages{max-height:52vh;overflow:auto;margin:16px 0;padding-right:4px}.msg{max-width:78%;padding:11px 14px;border-radius:10px;margin:8px 0;white-space:pre-wrap;word-wrap:break-word;font-size:13px;line-height:1.5}.msg small{display:block;font-size:10px;color:#85917d;margin-bottom:4px}.msg.in{background:#f1f5ed}.msg.bot{background:#fbf6e9;margin-left:auto}.msg.admin{background:#e5edfa;margin-left:auto}.sys{text-align:center;font-size:11px;color:#8a967d;margin:12px 0}
@media(max-width:1000px){aside{width:210px;padding:28px 17px}main{margin-left:210px;padding:0 25px}.split,.inbox{grid-template-columns:1fr}}@media(max-width:650px){aside{position:static;width:100%;height:auto;padding:18px}.label{display:none}.bottom{margin-top:14px;padding-top:12px}nav{display:flex;flex-wrap:wrap;margin-top:20px}nav button{width:50%;margin:0;padding:10px}main{margin:0;padding:0 16px}header{height:55px}.cards{grid-template-columns:1fr}.heading{align-items:flex-start;flex-direction:column}h1{font-size:25px}.panel{padding:19px}.msg{max-width:92%}}